About the Expert Citizens

We are an independent group of people who have all experienced multiple needs – combinations of mental ill health, homelessness, addiction and offending behaviour. We all have powerful stories to tell, and we use our unique skills and experiences to be a voice for others. We give our ideas to services of Stoke-on-Trent and nationally to help guide and shape them to improve the care of multiple needs citizens. We act as a support network for each other and engage in team building and promote healthy lifestyles.

We use our voice to raise awareness of multiple needs, reduce stigma, and challenge stereotypes. As ambassadors of lived experience, we encourage decision-makers to listen, learn, and then lead systems change in local services to make them even better.

Our experience has featured on The BBC, ITV, The Guardian, Huffington Post, social media, as well as other national and local media outlets.

Working with the VOICES project

VOICES is a £10 million city wide partnership, funded by National Lottery Community Fund. VOICES works with individuals experiencing multiple needs, ensuring a coordinated and seamless service. We work closely with the VOICES project; we work as Board members as well as being alongside managers and staff in various capacities.