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Supporting people in Stoke on Trent and across the UK

Led by and for, people with lived experience of multiple disadvantage

Our website offers tailored support and information. Choose the panel that best describes you.

Community-led organisation harnessing the insight of lived experience.

Life at Expert Citizen

We’re here to offer practical support , guidance, and services to help our community thrive.
Our Support

Changing Futures

Supporting people experiencing multiple disadvantages. Be referred to our program now .

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We’re here to offer practical support, guidance, and services to help our community thrive.

Awards

National Insight Awards 2025

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About Us

Vision, Mission & Values

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INSIGHT Academy

Delivered by Expert Citizens & Stoke-on-Trent City Council as part of the Changing Futures Stoke-on-Trent programme, the INSIGHT Academy offers fully funded face-to-face and online for anyone living and working within the Stoke-on-Trent area and for a nominal charge for those outside the area.

Since its inception in August 2022 the INSIGHT Academy has delivered over 466 individual sessions to over 7443 attendees . 182 organisations have benefitted from these sessions include those from the local authority, police, health services, support services, housing providers, volunteers and community organisations.

All our training is co-designed and co-delivered through lived experience. We also offer people with lived experience the chance to become trainers themselves with our train the trainer programme.

National Insight Awards

Shine a spotlight on someone who deserves it
Awards

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Celebrate individuals, teams, or organisations that have made a to significant contribution promoting the value of lived experience.