Fulfilling lives

The Big Lottery Fund have invested up to £112 million, for up to eight years to support people with multiple needs – individuals who are experiencing at least two of the following: homelessness, reoffending, problematic substance misuse and mental ill health.

Big Lottery Fund’s investment will support individual in 12 areas, one of which is Stoke-on-Trent. These areas will bring different organisations and services together to offer them one co-ordinated support service that meets all their needs. In each of the 12 areas, people with multiple needs are central to the plans – their development and delivery.

As well as helping thousands of individuals, the funding will give organisations the chance to showcase and evidence more effective and efficient was for designing, commissioning and delivering support services for this group in the future.

For further information you can visit The Big Lottery Fund’s website here https://www.biglotteryfund.org.uk/prog_complex_needs

Our Partners

A partnership of organisations in Stoke-on-Trent was awarded Big Lottery funding, as part of the Fulfilling Lives Programme, for a project called VOICES. VOICES aims to improve services for those with complex needs. Multiple and complex needs are when someone is facing a combination of issues. These can include homelessness, reoffending, addiction(s) and mental ill-health. Evidence shows that a combination of such needs makes engagement in the services more difficult. VOICES provides a coordination service to help people access the services they need. Through this work VOICES is also supporting services to be more effective in engaging people and identifying where systems change is necessary. Expert Citizens are at the heart of VOICES as leaders in the project’s governance arrangements.

A principle of any effective service is that it works effectively for those it is designed to help.  Those with a lived experience bring a unique perspective. Expert Citizens organising and articulating their views challenges the pervasive oppressive attitudes and stereotypes which underpin  a lack of care and concern for some of the most vulnerable people in our society. Unless their perspective informs service design we will simply continue to waste money and resources investing in services that don’t work whilst perpetuating human misery.